Essential Functions:
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1. Responsible for practicing, supporting, and promoting Graton Casino’s “Beyond the Best” Company-wide culture and demonstrating Graton Casino’s Championship Service Standards at all times.
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2. Practice and observe safety rules and regulations and ensure Team Members reporting to you do so as well. Ensure your areas comply with Board of Health Standards and Regulations.
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3. Have knowledge of where your MSDS booklet is located for your Department and understand its contents. Ensure Team Members are trained on materials in the book.
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4. Display knowledge of all emergency procedures.
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5. Responsible for handling any Team Member or Guest opportunities.
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6. Evaluate and oversee job performance for Team Members.
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7. Set schedules and specific job duties, while maintaining Team Members’ hours for proper staffing as defined through established service standards.
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8. Treat each individual with care, dignity, fairness, respect, and recognition and ensure open door policy in a Beyond the Best Manner.
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9. Work productively with direct supervisor and peers.
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10. Display and encourage teamwork in the department.
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11. Coach and Counsel Team Members who are not meeting Standards. Understand the steps of discipline according to Graton Casino’s Policies.
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12. Properly maintain Team Member records (i.e. time & attendance and corrective counseling).
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13. Conduct group and individual training regarding policies and procedures on an ongoing basis. Set daily, weekly and monthly goals and opportunities and lead the unit to achieve the desired result.
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14. Communicate on a consistent basis with all managers, keeping them abreast of all department activities.
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15. Ensure that all Team Members adhere to all policies and procedures as set forth by the Director of Food and Beverage.
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16. Ensure that all Team Members are knowledgeable of and adhere to all Graton Casino’s Policies and Standards.
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17. Hold daily Team Member Huddles and maintain communication boards to communicate pertinent information to Team Members.
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18. Constantly provide support and maintain materials (MSDS, Recipe Book and Guidelines, etc.), supplies, etc. to ensure Team Members have the proper tools to provide Beyond the Best Guest Service.
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19. Responsible for participating in the creation of annual budgets. Manage and lead the unit in all forecasting and cost controls to meet or exceed units’ operating financial potentials and goals.
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20. Oversee the departments to ensure requisitioning, production, fabrication and quality is in strict adherence to Graton Casino’s specifications, standards and guidelines.
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21. Work closely with Management Team to ensure the all products comply with Station Casinos’ specifications and cost controls.
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22. Responsible for maintaining cleanliness and sanitation standards in accordance with department polices and the Department of Health.
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23. Ensure that kitchens and equipment are in good working order, and ensure a clean and hazard free work area that complies with the Department of Health, OSHA and Graton Casino’s guidelines. Monitor, work with facilities, and document any culinary and sanitation departments if any area is below standards or not functioning properly.
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24. Other duties as assigned.
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